Unfortunately, we don't have an exchange service in place just yet.. But, we are working on it, so this will be in place very soon. 🙏🏼
In the meantime, it is easier if you return the bag you want to change and order the new item you want instead.
When you've delivered the bag in return, our return partner will process it and issue a refund. After you've sent the return, the refund is normally issued back to you within 2-5 business days.🚀