All orders from Dbjourney.com are shipped DDP (Delivered Duty Paid)*. This means that the cost of customs/tax is included in the price you see during checkout. You will not receive any additional customs or tax after you've placed your order.
If you are experiencing this issue, please contact us here, and we'll help you out! Please include your order-number and tracking-number in your request for us to be able to help you as quickly as possible.
*This does not apply to customers ordering to Canada. Customs and duties that apply must be covered by the customer.