Many of our products are sent in separate shipments because of packaging.
I.e. if your order contains two (2) Big Bastards and one (1) Aviator, this will be split up into different shipments. Although they should arrive at the same time, occasionally the separate shipments may arrive at slightly different times. If you need to pick them up at a postal office, it is important that you provide both the shipping numbers.
If you're in doubt, give us a shout via the "Contact us" button further down on this page, fill in your order number and the name of the product you believe is missing - we'll get to the bottom of it!